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Payment policy

Last updated 19 September 2026

How you can pay

Online payments are processed by our payment partner and cover UPI (including Google Pay, PhonePe and Paytm), debit and credit cards, net banking and wallets. Cash on delivery is available on most PIN codes, with any fee shown before you place the order.

Card details

We never see or store your card details. They are handled entirely by the payment gateway.

Failed payments

If a payment fails, no order is confirmed and any amount debited is returned by your bank, usually within 5–7 working days. You can retry payment from the same order without creating a duplicate.

Prices and taxes

All prices are in Indian rupees and include GST. A GST invoice is issued for every order; add your GSTIN at checkout if you are buying for a business.

This text is a draft for the business and its legal adviser to review before launch.

Questions about this page? Email care@kleniq.com or call +91 99 2092 1209, Mon–Sat 10am–6pm.
Payment policy | KleniQ