Answers
Frequently asked questions
Everything about using the product, keeping it safely, and how delivery and returns work.
General
How do I contact KleniQ?
Call or WhatsApp 99 209 21 209, or email care@kleniq.com. We reply within one working day, Mon–Sat, 10am–6pm.
Safety & storage
How should I store it?
Store it in a cool, dry place away from direct sunlight, with the bottle tightly closed when not in use.
What precautions should I take?
Avoid contact with skin and eyes, wear protective gloves while handling, and keep it out of reach of children. In case of accidental contact, rinse with plenty of water; if irritation persists, seek medical advice.
Using the product
What surfaces can I use it on?
The pack lists gas stoves & burners, kitchen floors & walls, chimney & exhaust fans, oven grill & trays, stainless steel sinks, deep fat fryer. If a surface is not listed, or you are unsure, test on a small hidden area first.
How do I use it?
Turn the nozzle ON, spray undiluted on the surface, then wipe with a clean cloth or sponge.
Does it need to be diluted?
No. Spray it undiluted straight onto the surface.
How long should I leave it on tough stains?
Let it sit for 1–2 minutes before wiping.
Can it be used in hotels and restaurants?
Yes — it is intended for home kitchens, hotels and restaurants.